Airline contacts / CONTACT RECORD

Southwest Airlines

Refund Information & Contacts

Company-published numberTOLL-FREE

General questions before and during your trip

Call Southwest Airlines See all contact options

Original contact source (opens a new tab)Source date 2026-10-30

An independent reference. Willow Mile Press is not Southwest Airlines’s customer-service team. Calls go to the listed provider; we do not answer, connect or record them.

FOR THIS TYPE OF ENQUIRY

Understand the refund process

Southwest provides different routes for a ticket-refund request and reimbursement of expenses. Start with the form describing your actual request rather than sending the same case to several unrelated departments.

Identify whether you are starting a request or checking one already submitted.
Use the original ticket issuer’s required form or contact channel.
Keep the acknowledgement and check the provider’s stated process for follow-up.

Read the airline’s refund guidance

The phone number above keeps its published department label. A general reservations line is not presented as a dedicated refund hotline, and no refund outcome is promised.

THE CONTACT LIST

Numbers and online routes

ONLINE CONTACT

Customer service and reservation assistance — US

Open provider’s page

Source (opens a new tab)Recorded 2026-09-16

ONLINE CONTACT

Change a flight

Open provider’s page

Source (opens a new tab)Recorded 2026-09-16

ONLINE CONTACT

Cancel a reservation

Open provider’s page

Source (opens a new tab)Recorded 2026-09-16

ONLINE CONTACT

Cancellation and refund options

Open provider’s page

Source (opens a new tab)Recorded 2026-09-16

ONLINE CONTACT

Request ticket refund consideration

Open provider’s page

Source (opens a new tab)Recorded 2026-09-16

ONLINE CONTACT

Baggage assistance — US

Open provider’s page

Source (opens a new tab)Recorded 2026-09-16

ONLINE CONTACT

Report delayed, lost or damaged baggage

Open provider’s page

Source (opens a new tab)Recorded 2026-09-16

ONLINE CONTACT

Southwest chat and callback options

Open provider’s page

Source (opens a new tab)Recorded 2026-09-16

ONLINE CONTACT

Feedback, reimbursement and email contact forms

Open provider’s page

Source (opens a new tab)Recorded 2026-09-16

ONLINE CONTACT

Official website

Open provider’s page

Source (opens a new tab)Recorded 2026-09-10

New reservations Manage a booking Changes & cancellations Refund information

Chase

Chase Rapid Rewards credit card support

Check the Chase page for this specific department. Use it for the purpose shown here; private case details belong with the provider.

1-800-792-0001

View provider instructions

Original source (opens a new tab)2026-09-20

Southwest Airlines

Rapid Rewards account help

A loyalty membership number identifies your own account; it is not a customer-service telephone. Use the airline’s sign-in or account recovery page to retrieve it privately.

1-800-445-5764

View provider instructions

Original source (opens a new tab)2026-10-22

Southwest Airlines

Southwest travel management resources

This is the airline’s professional-agent resource. Access, eligibility and any agency fares or discounts are controlled by the airline, not the directory.

View provider instructions

Original source (opens a new tab)2026-09-20

Getaways by Southwest

Getaways by Southwest packages

Check the Getaways by Southwest page for this specific department. Use it for the purpose shown here; private case details belong with the provider.

1-833-792-4899

View provider instructions

Original source (opens a new tab)2026-10-06

Southwest Airlines

Regional and airport contact guidance

Check the Southwest Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.

View provider instructions

Original source (opens a new tab)2026-09-20

Southwest Airlines

Southwest ticket refund requests

Check the Southwest Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.

View provider instructions

Original source (opens a new tab)2026-10-06

Southwest Airlines

Disability-related travel assistance

Check the Southwest Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.

View provider instructions

Original source (opens a new tab)2026-09-24

Southwest Airlines

International contact numbers

Check the Southwest Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.

View provider instructions

Original source (opens a new tab)2026-10-22

Southwest Airlines

Airport information and ticket counters

Look up the airport on the airline’s own airport-information page. A central US reservations number is not a direct telephone for every airport, station or ticket office.

View provider instructions

Original source (opens a new tab)2026-09-24

Southwest Airlines

Corporate investor relations contact

Corporate and investor enquiries have a separate published route. This directory does not list a private CEO number or describe a passenger reservations line as executive or HR support.

View provider instructions

Original source (opens a new tab)2026-09-24

Southwest Airlines

Employment and benefits information

The airline’s careers site provides public employment information. Current staff and retirees should use their employer-issued HR or benefits channels. The passenger reservations number is not presented as an HR, payroll or employee-benefits line.

View provider instructions

Original source (opens a new tab)2026-10-21

READER EXPERIENCES

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