Willow Mile PressTHE COMPANY CONTACT EDITION
INDEPENDENT CONTACT REFERENCECompany numbers. Original sources. Clear context.

Airline contacts / CONTACT RECORD

United Airlines

Flight Changes & Cancellation Contacts

Company-published numberTOLL-FREE

Reservations and booking changes (US and Canada)

1-800-864-8331
US and Canada24 hours daily

Original contact source (opens a new tab)Source date

An independent reference. Willow Mile Press is not United Airlines’s customer-service team. Calls go to the listed provider; we do not answer, connect or record them.

FOR THIS TYPE OF ENQUIRY

When your plans change

Keep your United Airlines confirmation and the details of the desired new itinerary together. Confirm the ticket issuer and applicable terms before accepting a change or cancellation through the provider’s own channel.

  1. Retrieve the original itinerary and identify all passengers affected.
  2. Check the relevant fare conditions and the total cost or credit before confirming.
  3. Keep the new confirmation or cancellation reference after the provider completes the action.
Open booking management (opens a new tab)
01

Changing a flight

Check who issued your United Airlines ticket before requesting another date or route. The fare conditions, availability and any difference in price affect the options you are offered.

  • Keep the booking reference and ticket number ready.
  • Confirm the new itinerary and total charge before accepting a change.
  • Recheck seats, baggage and other extras after an amendment.
View the booking management route (opens a new tab)
02

Cancelling a booking

A cancellation does not automatically mean a cash refund. Read the conditions for your ticket and ask the issuer whether the remaining value is refundable, usable as credit or non-refundable.

  • Check which passengers and flight segments will be cancelled.
  • Contact the original seller for an agency-issued booking.
  • Save the cancellation confirmation and any refund reference.
Read cancellation instructions (opens a new tab)

THE CONTACT LIST

Numbers and online routes

PHONE CONTACT

Baggage Recovery Center — US and Canada

ONLINE CONTACT

Book a new flight

ONLINE CONTACT

Manage or change a booking

ONLINE CONTACT

Cancellation guidance

ONLINE CONTACT

Refund requests and information

ONLINE CONTACT

Airline website

ONLINE CONTACT

Official contact page

United Cargo / TrustUA

United Cargo TrustUA — funeral shipments

Check the United Cargo / TrustUA page for this specific department. Use it for the purpose shown here; private case details belong with the provider.

1-855-822-2737

US

trustua@united.comView provider instructions (opens a new tab)

United Cargo lists general contact hours as Mon–Fri 6 a.m.–11 p.m. and Sat–Sun 9 a.m.–5:30 p.m. Central Time. Email can be sent at any time, with replies during operating hours.

Original source (opens a new tab)2026-09-20

United Airlines

Employment and benefits information

The airline’s careers site provides public employment information. Current staff and retirees should use their employer-issued HR or benefits channels. The passenger reservations number is not presented as an HR, payroll or employee-benefits line.

View provider instructions (opens a new tab)

Original source (opens a new tab)2026-10-21

READER EXPERIENCES

How did your interaction go?

Read published accounts or share your own experience with United Airlines.

Loading published reviews…

Write a review

Your review is checked before publication. Sending it here does not open a support case with United Airlines.