Airline contacts / CONTACT RECORD
British Airways
Refund Information & Contacts
Pre-travel assistance and reservations
1-800-247-9297Original contact source (opens a new tab)Source date
An independent reference. Willow Mile Press is not British Airways’s customer-service team. Calls go to the listed provider; we do not answer, connect or record them.
FOR THIS TYPE OF ENQUIRY
Understand the refund process
The British Airways contact directory separates reservations before travel from claims after travel. Use the online refund or claim route that matches the stage and type of your enquiry.
- Identify whether you are starting a request or checking one already submitted.
- Use the original ticket issuer’s required form or contact channel.
- Keep the acknowledgement and check the provider’s stated process for follow-up.
The phone number above keeps its published department label. A general reservations line is not presented as a dedicated refund hotline, and no refund outcome is promised.
THE CONTACT LIST
Numbers and online routes
ONLINE CONTACT
Delayed baggage assistance
24 hours daily
Source (opens a new tab)Recorded 2026-09-16
ONLINE CONTACT
Book a new flight
Source (opens a new tab)Recorded 2026-09-20
ONLINE CONTACT
Manage or change a booking
Source (opens a new tab)Recorded 2026-09-20
ONLINE CONTACT
Cancellation guidance
Source (opens a new tab)Recorded 2026-09-20
ONLINE CONTACT
Refund requests and information
Source (opens a new tab)Recorded 2026-09-20
ONLINE CONTACT
Official contact options
Source (opens a new tab)Recorded 2026-09-20
ONLINE CONTACT
Airline website
Source (opens a new tab)Recorded 2026-09-20
READER EXPERIENCES
How did your interaction go?
Read published accounts or share your own experience with British Airways.
Loading published reviews…